[{"action":"talk","text":"You have reached the Clean Smarts urgent support line. Please provide your name and briefly describe the issue you are experiencing after the tone. When you are finished speaking, simply stop talking.","style":5,"premium":true},{"action":"input","type":["speech"],"speech":{"language":"en-US","endOnSilence":2,"context":["website down","application unavailable","server outage","database issue","unable to log in","production issue","emergency support"]},"eventUrl":["https://hooks.zapier.com/hooks/catch/3637863/43wn4ur/"]},{"action":"talk","text":"Thank you. Your message has been received and the on-call team has been notified. Goodbye.","style":5,"premium":true}]